916 Silver Spur Road Suite 208 Rolling Hills Estates California 90274
310.377.7789 phone 310.377.7922 fax
Don P. Imel
Don’s experience in property management covers the past 40 years in various capacities. For 19 of those years, Don was the Vice President of Finance at one of the largest and most reputable management companies in Southern California. Don was in charge of all the financial operations which included handling all insurance for their properties. He was also in charge of their banking relationships and was actively involved in financing and re-financing loans for many of the company’s properties, including HUD properties which comprised nearly two thirds of their clientele. Simultaneously, Don was Vice President of the corporation’s parent company.
Prior to that, Don worked at various CPA firms after completing college and has had a side business of preparing income tax returns and doing bookkeeping since then. This experience coupled with his above referenced financial-related real estate management background, has provided him a great deal of experience in the accounting field, and an edge over most property managers, as most do not have both types of experience.In 1997, Don retired from the large firm and started his own company, Management Associates, Inc.
MAI also handled the accounting for 22 additional HUD properties for Santa Fe Associates, Inc., a property management company for which Don was the Controller until the partners retired in 2012. Although business was conducted from our Los Angeles office, the properties were located mostly in Northern California, in addition to several out of state including Wyoming and Louisiana.
Currently, Don is semi-retired, but he is still the primary accountancy representative for MAI and spearheads the processing of MAI’s customized monthly financial reports for our clients.
Anna E. McElroy
President & Broker Officer
Anna joined Management Associates, Inc. in 2002. She is a Real Estate Broker licensed in the State of California and a Section 8 Occupancy Specialist certified by the Affordable Housing Management Associ
ation (AHMA). She earned her Bachelor of Arts Degree in Law & Society from the University of California in Santa Barbara, and participates in continuing educational courses affiliated with the Apartment Owners Association of Los Angeles (AOA), the Department of Housing and Urban Development (HUD), and AHMA. Anna is directly involved in all aspects of property management at Management Associates, Inc. She exclusively runs the company’s management divisions for single family homes, and homeowners associations, in addition to processing the Section 8 recertifications for those tenants participating in subsidized housing programs.
Many of her clients live out of state or out of the country which has given her a lot of experience in helping clients feel comfortable with services provided in their absence. She has become somewhat of a specialist in the extra attention required to service those clients effectively.
Over the years, Anna has developed a keen understanding of the specific needs of the demographics in each of the communities we do business in. She is certified in Fair Housing training, and is constantly working on programs to improve the tenant/landlord relationship in both the conventional and subsidized housing properties that we manage.
Anna supervises the day to day operations of Management Associates both in the corporate office, and in the field. She also participates in the financial operations of company, working along side Don Imel with the accounting associated with the monthly financial reports, and the processing of employee payroll.
Director of Marketing & Communications
Jessica has been a member of the MAI team since it’s inception, and came on board full time in 2015. She graduated from the Fashion Institute of Design and Merchandising and is an ASID Certified Interior Designer. Jessica draws on her design experience each time we are working to improve the curb appeal of the properties that we manage, implement and manage drought resistant landscapes, and as we turn over units between tenants. She offers the company’s foremost advice to clients who are interested in renovating their units, most notably, with remodels, and even new construction. Jessica’s portfolio of work, as well as the resources she brings to the table complete our trifecta and ability to provide a unique and individualized approach to the management of your property.
She also spearheads the coordination of tenant maintenance and repair requests, and has a particular knack for dealing with tenants in the challenging situations we are often faced with. Over the years, Jessica has mastered her approach with all kinds of personalities and that has proved to be extremely beneficial to MAI when it is important for all parties involved in solving a property issue to work together.
In addition to overseeing the property marketing when we have units available for rent, Jessica is in daily contact with the Resident Managers based at our multi-family properties and is responsible for supervising their work and ensuring that all of the rent deposits are made timely and accurately.